HI,
I have one business scenario which i need to develop in CRM 4.0 and CRM 2011.
Let say, i have created one oppoertunity. What i need to do is, after 5 days of opportunity creation, if products not get added, then send an email to opportunity owner. After 2 days, send an email to sales manager.
How can i achieve this using Workflow? I have tried from my side, but based on options which Microsoft given, workflow get executes, either record get edited, deleted, created or updated. I want to ride it based on days. I have some other logic also, that's why i have finalized workflow approach only.
